Dagenham & Redbridge Football Club reserves the right to request “proof of a disability” before issuing any concession. Such proof shall include:

• Receipt of the middle or higher rate of the Disability Living Allowance (mobility or care component).

• Receipt of either the Severe Disablement Allowance or Attendance Allowance Please note: A Blue badge will not be considered sufficient proof of disability for the concessionary ticket price.

• Facilities for Supporters Using Wheelchairs

• The club has 24 positions for wheelchair user supporters together with a seat for a personal assistant if required. These are situated in front of the SD Samuels Stand. There are also limited spaces available in front of the Family Stand. The SD Samuels Stand has a ramp to access seats for home and away fans. Pictures below show both the SD Samuels Wheelchair User & PA Seats in Home & Away section.

• Within these designated areas matchday tickets are provided at a concessionary price, from £10 (subject to other concessions e.g. child). A complimentary ticket will be provided for a carer. Season Tickets are sold in the designated areas on the same basis. Carer Tickets will need to be purchased over the phone with the Club Secretary Charlie Fraser on 0208 592 1549 ext 2 or email secretary@daggers.co.uk.

• In conjunction with the proof of disability mentioned above, this concession will only be available to those people who meet the eligibility criteria described below.

• Wheelchair using applicants should ideally be accompanied by a person who can support their needs in the event of an emergency and for this reason Dagenham & Redbridge Football Club strongly recommend that this person is sixteen years of age or above and not infirm.

Family Stand                                                                                                                                                                                                                                        SD Samuels

Wheelchair & Carer Seats                                                                                                                                                                                                          Wheel Chair & Carer Seats

Lines of Sight

The club appreciated that the view from the wheelchair platforms may be restricted at times of high excitement however all supporters are reminded not to stand in front of the areas designated for disabled fans.

Disabled Persons Toilets

There are toilets specifically adapted for disabled supporters use adjacent to all designated areas. Club stewards regularly check these toilets but supports are also asked to report any problems with their nearest steward on the day. We also have a Disabled Persons Toilet in our Clubhouse which our bar staff have a key behind the bar if required.

Facilities For Supporters With Ambulatory Disabilities

The club recognise that there are considerable numbers of people in the community who use wheelchairs mainly for outdoor mobility purposes but are not necessarily confined to their wheelchair. There are also many people suffering severe walking difficulties who may wish to watch a match.

For the purposes of this policy and the administration of the concessionary ticketing policy both categories of people will be termed ‘ambulatory disabled supporters’ and those supporters with ambulatory disabilities of a severe nature will qualify for the concessionary treatment and have access to seating nearest the entrances/exits.

Eligibility to these areas will be dependent on providing proof of disability as described previously or will be decided on individual merit.

Facilities For Supporters with Infirmities

Supporters with physically restricting medical conditions can sometimes have difficulty in reaching seats in some parts of the stadium.

The club are conscious that some elderly people suffering from an infirmity may have difficulty climbing large numbers of steps. Should their infirmity be so severe, they may be entitled to the concession offered for ambulatory disabled supporters.

Facilities For Supporters with Learning Difficulties

Supporters with learning difficulties can normally be accommodated in any part of the stadium in normal seating. However, if for whatever reason any such supporter feels that ordinary seating would be unsuitable for them, they will be entitled to sit in the disabled concessionary areas and receive the appropriate concession. Tickets should be arranged in advance through the club’s ticket office.

Disabled Other

Match day catering for disabled people is provided in the kiosks located near to the wheelchair areas. The club stewards have been instructed to assist people getting refreshments if required.

Any future redevelopment of the stadium will always be planned, considering the needs and requirements of the disabled. The club will liaise with its disabled supporters to ensure their views are considered.

 More information of the clubs policy can be found HERE.